Exclusive Shopping with Brandmile

Brandmile is an exclusive shopping club in India, offering products from selected international brands at attractive discounts. Brandmile’s product base includes fashion and lifestyle products and accessories. It is a members-only exclusive club, and membership is provided via invitations or referrals. However, direct applications for memberships are also accepted. The membership is free of charge, and there are no obligatory or hidden costs involved. Customers can refer and invite others for membership, and gain store credit for new memberships.

Brandmile offers upto 70% discounts on trendsetting brands like Gucci, Hugo Boss, Calvin Klein, DKNY, Emporio Armani, Trudi and many more. Customers are notified of online sales events that last for 24 to 48 hours, from which customers can buy products on a first come first serve basis. Brandmile ensures authenticity of all products, working in partnership with brands and local distributors. Customers can choose products, place and order, make convenient online payments, and get the products delivered at home. Brandmile aims at delivering the products within 21 days of placing the order, and informs the customers in case an extension is required depending on availability of the product ordered.

Brandmile Customer Care ensures that all customer queries are responded to, and educates them about the terms and conditions of using the website and the service. In case customers have any complaints against Brandmile in terms of delivery of goods or unavailability of service, or delay in delivery etc, they can contact the support hotline or can put in an online complaint. Customers can also write to the registered office located in Mumbai. All consumer complaints are resolved according to the terms and conditions listed on the website. Brandmile strives to ensure a smooth shopping experience for hand-picked luxury brands, and guarantees hundred percent authenticity of all products. I am writing on consumer rights and other relevant topics related to consumer welfare.

 I am handling a customer forum to get consumer complaints resolved. Many customer care centres do not respond like Customer care.