Customers whose grievances
have not been solved within a short span of time have made most of the complaint against Bags
cart. The waiting time has to
be reduced efficiently for a company to succeed. The customers become very
unhappy with companies that do not take their troubles into consideration. All
firms are competing to provide their customers with the best customer care
services.
Since the product will have
to be shipped from some other place there are chances that the product could
get damaged during shipping. The Bags cart
customer care section
has had to deal with many complaints related to shipping of the products. The
shipping schedule can be disrupted easily and the customers may not receive the
products on time. Many products have been damaged and the companies will have
to replace them. If the shipping and delivery department, of the online stores,
do not function properly it can lead to the downfall of the company.
The site also offers
products of reputed companies but even here, the customers complain that their
orders have never reached. Even the orders for which the payment has been made
online have not been delivered. This enrages the customers and the reviews are
often harsh and negative. When such incidents are repeated the customers will
refuse to order anything else from this site.
The list of customer complaint against Bags cart has grown
with time and the dealings towards finding a solution to it has been almost
non-existent. This is the main reason for the downfall of the company’s
reputation and goodwill. Customers have to be more vigilant and take care of
their banking details. We should not give out banking details to anyone. Even
if someone from the bank calls you and asks for such details, do not give the
details without confirming their identity. So always, be vigilant and careful.
This way you can save your hard earned money.
I am writing on consumer rights and other
relevant topics related to consumer welfare. I am handling a customer forum to get consumer complaints resolved.
Many customer care centres do not respond like customer
care
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