Exclusive Shopping with Brandmile

Brandmile is an exclusive shopping club in India, offering products from selected international brands at attractive discounts. Brandmile’s product base includes fashion and lifestyle products and accessories. It is a members-only exclusive club, and membership is provided via invitations or referrals. However, direct applications for memberships are also accepted. The membership is free of charge, and there are no obligatory or hidden costs involved. Customers can refer and invite others for membership, and gain store credit for new memberships.

Brandmile offers upto 70% discounts on trendsetting brands like Gucci, Hugo Boss, Calvin Klein, DKNY, Emporio Armani, Trudi and many more. Customers are notified of online sales events that last for 24 to 48 hours, from which customers can buy products on a first come first serve basis. Brandmile ensures authenticity of all products, working in partnership with brands and local distributors. Customers can choose products, place and order, make convenient online payments, and get the products delivered at home. Brandmile aims at delivering the products within 21 days of placing the order, and informs the customers in case an extension is required depending on availability of the product ordered.

Brandmile Customer Care ensures that all customer queries are responded to, and educates them about the terms and conditions of using the website and the service. In case customers have any complaints against Brandmile in terms of delivery of goods or unavailability of service, or delay in delivery etc, they can contact the support hotline or can put in an online complaint. Customers can also write to the registered office located in Mumbai. All consumer complaints are resolved according to the terms and conditions listed on the website. Brandmile strives to ensure a smooth shopping experience for hand-picked luxury brands, and guarantees hundred percent authenticity of all products. I am writing on consumer rights and other relevant topics related to consumer welfare.

 I am handling a customer forum to get consumer complaints resolved. Many customer care centres do not respond like Customer care.

Apnarecharge customer care

Apnarecharge is one of the products in the wireless market of the company LiveWire Telecom PVT.LTD and it deals with short coded SMS service, WAP services, software solutions and CMS. It also handles various wireless technologies like Multimedia message service, GPRS, IVR and J2ME etc. through which the company offers software solutions for different technological set ups. This company has tied up with several organizations and works is WAP portal, voice portal, VAS as well as providing solutions for mobile software problems. The company through its website also provides the facility of sending bulk SMS and has also tied up with various schools, enterprise and banks to provide database management and software solutions for the end users.

Apnarecharge customer care is a format which is created as a platform to help the client and the company to interact with each other as this platform allows users to place their complaints and queries to the customer care officials. This can be done by calling in the hotline number which is open 24x7 or by sending email in the company’s web address or by sending letter by post.

Apnarecharge complaint arises in case the services of the website do not match up to the customers’ expectations and the customers are not satisfied with the quality of service provided by the website.

Complaint against Apnarecharge ranges from failure of sending bulk SMS, the site sometimes does not provide with proper delivery information to the sender about the delivery of the SMS through it. WAP services are also sometimes found to behave in dysfunctional manner which leads to customer grievance, attempts of recharging mobile with the help of this site also meets with failure as the money is most often not transferred to the mobile, however, Apnarecharge complaints are very scarce as compared to other websites.

I am writing on consumer rights and other relevant topics related to consumer welfare. I am handling a customer forum to get consumer complaints resolved. Many customer care centres do not respond like Apnarecharge customer care.

A1 Books

A1 Books India is a supplier of various publications via online orders. Established a couple of years ago by the Rara Avis Publishers Distributors based in Delhi, A1 books is a pioneer in becoming an online book supplier. A1 Books has a large catalogue of Indian and foreign authors and publications on a variety of subjects like Mathematics, Science, Social Science, Management, Engineering, Business, Computers and many others. A1 Books supplies these publications to many Universities, Colleges, National Libraries, Scholars, Students, Professionals and Books Sellers.

A1 Books offers its customers low competitive prices, convenience of ordering, and a wide selection of books and publications to choose from. Through a combination of available technologies, A1 Books Customer Care handles thousands of customer orders, validating the orders, tracking and placing them with suppliers, and ensuring proper shipment of products to customers. The transaction processing system efficiently handles a number of status enquiries, multiple shipment methods, as well as accepting and authorizing payments, ensuring smooth and secure transactions.

The customers need to create an online account with A1 Books, through which they can browse through the subjects and books available, and can place orders through that account. In case a book or publication is unavailable, the same can be placed in the inquiry section, where the officials will locate the same and respond to the inquiry. In case of problems with the order, customers can place a complaint against A1 Books on the website, or can call on the helpline numbers provided. Customers can change or cancel their orders within 48 hours of registering the order. All A1 Books Complaints are resolved on a priority basis. In case they are not satisfied with the delivered product, they can place a complaint and be entitled to upto 90% refund, within 10 days of receiving the book

I am writing on consumer rights and other relevant topics related to consumer welfare. I am handling a customer forum to get consumer complaints resolved. Many customer care centres do not respond like customer care.

Desicouture customer care

Desicouture is the first online designer store for the people who want to wear branded clothes from their own region. This store not just offers best designer clothes on reasonable prices, but also provides an insight into the latest trends in the fashion industry. This site is finest for the people who are tired of going to shopping malls and searching for the best dress to wear in events.

The price of the dresses on this site is kept reasonable, so every customer can afford them. The site features the work of the most well-known designers in the industry, to provide quality and variety to the customers. The site offers many attractive offers to the customers like free shipping, free alteration and variety. This site is best, when shopping for the designer clothes because the customer can shop from the security of their own home without getting annoyed by the traffic and parking.

Moreover, to answer the queries of the customers the site has a Desicouture customer care center, which registers the question and provide online solutions and answers to it. The customer cares center of this site is active 24 hours, so customers can get fast answers to their queries. Along, with the caring customer care center, the site also got the Desicouture complaint center, through which customers can forward their objections to the authorities or designers.

So far, there are very few complaint against Desicouture services because the site is trying its optimum to offer best services to its customers. The few complaints that have been registered by the customers are merely about the delivery timing and alteration problems. The site is working on these issues my increasing their delivery network in the country. Furthermore, the site is also trying to hire more people that can take the alteration orders from the customers. So far, the customer care center of the site is trying its best to serve the queries and complaints of the customers.

I am writing on consumer rights and other relevant topics related to consumer welfare. I am handling a customer forum to get consumer complaints resolved. Many customer care centres do not respond like customer care.

Can we order perishable products online?

If you thought that online shopping sites were only for browsing through the electronic aisles filled with electronic gadgets, clothing, books or gift items then you were wrong. You can even order a lovely bouquet of the best roses and get a birthday cake for your friend. What is even more amazing is that you can have these delivered to a given address and give the receiver a pleasant surprise even if you are not in town. You can form many sweet memories with the help of such online sites.

Dealsnow has an option through which the customer can order cakes and flowers as well as have it delivered on the same day. So even if you remembered your friend’s birthday a little later on during the day, you can still get away with it. There is a complaint against dealsnow stating that they do not deliver in all areas. If this is the case then they should specify the areas where they will deliver. If they do not mention this earlier on and do so only after the billing is completed then the dealsnow customer care representatives will have to deal with many angry patrons.

Another dealsnow complaint is also concerned with the delivery process but not with the area or timing but the safety of the ordered items. The customers complain that the items are often damaged during the delivery process and the company is reluctant to exchange it. Such hitches in the delivery system can cause grave problems for the company, as the goodwill of the company will fall amongst the customers.

Even in the case of flowers and cakes, the quality has to be maintained. If the flowers are not cared for properly they can get easily damaged during the delivery process. Hence special care has to be taken to preserve the fragile flowers. The cakes also have to be transported carefully as rough handling can destroy it.

I am writing on consumer rights and other relevant topics related to consumer welfare. I am handling a customer forum to get consumer complaints resolved. Many customer care centres do not respond like customer care.