Dealing with online booking
of travel and accommodation, Goibibo is a leader in its own field. A modern
company dating to just a decade old has revolutionized to the online booking
business. A subsidiary of the famous Ibibo.com, the company provides these
facilities for its members. With most of its members from Tier-2 and Tier-3
cities, it takes into consideration, their spending capacity.
Hence called as “Best Price
Guaranteed”, it truly keeps its word with its tagline. Discounts, special
offers and many more are used to lure its customers for a worthy travel
experience. One could book flights and
bus tickets for travel at reasonable rates through this facility. Hotels of all
price ranges allow their bookings here for their mutual advantage. This along
with the Goibibo Complaint cell
provides quality service to the customers.
The website of Goibibo
offers various facilities. One could easily navigate through its menus and
choose his travel dates. Once entered, the website looks for the best
possibility of travel plans. This is added with the best deals to make it attractive
to the customer. The same applies to hotel bookings.Once
booked, the website generates an e-ticket that the customer could use as a
proof.
It treats its customers with
the best discount offers. This makes it as an attractive choice for its people.
Discounts of up to 2000 INR for hotel bookings and many such offers make it
attractive. It is famous among people of Tier-2 and Tier-3 cities. With special
offers on festive occasions, the company effectively banks with opportunities.
Thus, in this way it gets an increase in booking orders and promotions.
The Goibibo
Customer Care could be approached through mobile or its website. The
representatives deal with doubts and regarding availability of specific
bookings in places. Complaint against
Goibibo can be made through its website. The claims on faulty service and
other problems could be done through this. Billing discrepancies could also be
registered here. The company also insists on taking the customer feedback for
its quality of service.
I am writing on consumer rights and other
relevant topics related to consumer welfare. I am handling a consumer forum to get consumer complaints resolved.
Many customer care centres do not respond like Customer care
No comments:
Post a Comment