Selling factory surplus with warranty and reliability

Institutions allowing the sale and service for factory seconds are limited in number. Green Dust is one such provider which deals with accessories that have not crossed the 100% quality mark. These products are separately taken through the Green Dust Quality process. This process segregates products based on quality compliance to 50% of its intended standards. The product is marked with the Green Dust seal once the check is over.

It sells products in every field- mobiles, kitchen appliances, home appliances and personal care products. Electronics include camera, mobiles and computers. In addition to these, home appliances are also sold here. With the online facilities, it provides easy shopping for customers even at long distances. Clearance sale is frequently done through its site to attract many customers. Though the products are not of the ultimate standard, the company offers warranty and after-sales servicing.

The company gets hold of the factory surplus through partnerships. Branded and famous companies route their seconds through this site. Green Dust Customer Care could be referred anytime 24 X 7 to track the delivery of products. The warranty information and the status of shipping could be updated through them. Thus one could track his package at any moment whenever required from the representatives.

One could register Complaint against Green Dust and its product with telephone calls as well as through consumer forums. Though the complaints are always on a rise, the management and administration tries hard to maintain its products to the optimum levels. The Green Dust Complaint department works hard to bring down the chances of replacements by noticing the defects during checks.

Thus it aims to satisfy the customers to their fullest. A toll-free number is always available for easy contact to the complaint cell of the company. It hence provides complete solutions for all its products. Moreover easy payment facilities allow problem-free transactions for customers. Cash on Delivery facilities and support of various banks together help in keeping the customer at ease.

I am writing on consumer rights and other relevant topics related to consumer welfare. I am handling a consumer forum to get consumer complaints resolved. Many customer care centres do not respond like Customer care