Florists deal with
delivering and art activities dealing with flowers. A budding business in the
present times, Floristry is a nourishing talent. Dealing with expectations that
vary from people to people, the business has its own set of difficulties. These
people practise with different flower arrangements and combinations. The
combinations are done to suit the situation and the taste of the customer.
Different customers prefer different combinations depending on the occasions.
Two major categories are
available in this business-Wholesale and Retail. Famous at both the levels,
florists have a never ending demand. Wholesale florists have their own
businesses relating to decorations and garlands. On the other hand, retail
florists deal with bouquets and distribution of exotic flower species. The
retail market sells flowers in single pieces and is suitable for direct
customer purchase.
Florist
Customer Care Helplines deal with information regarding
availability and ordering of flowers. These Helplines are available for almost
every florist store. The famous ones have representatives to take up the orders
and ensure their timely delivery. Hospitality is a key factor here as it is one
of the best marketing strategies. Professional courses to learn this art are
also availed through various institutions.
Florist Complaint
issues include problems regarding the quality and quantity of flowers.
Sometimes, the delivery time and the environment of the place play a spoil
sport in these businesses. Flowers usually lose their freshness after a
stipulated time. Thus, steps to keep the flowers bright and fresh should be
taken up. This clearly depends on the delivery location. Long distance
deliveries need quicker transportation and incur more cost.
Complaint against Florist businesses can be made in
many ways. One prominent way is through consumer forums. Most florist agencies
have their own complaint cells. They also use feedbacks from customers.
Learning from mistakes is one technique of building a successful brand. Thus
florists also have to take effective management strategies apart from their
art. In this way the florist industry makes use of flowers to add value to
various occasions.
I am writing on consumer rights
and other relevant topics related to consumer welfare. I am handling a consumer forum to get consumer complaints resolved.
Many customer care centres do not respond like Customer
care
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