Short Messaging Service is
booming in India these days. Popular largely among the youth community,
messages are sent and received in large numbers. An important concentration in
the youth days is towards love and friendship. Thus every individual in the
youth age group indulges in messaging to friends and loved ones. A messaging
service that helps them in this regard is LoveguruSMS service. It predominantly
deals with messages relating to advice on love , various relations, and their
feelings.
The people here at Loveguru
focus on maintaining a theme of love with its subscribers. This service is
supported and also available with many operators at variable costs. SMS
services are usually available in all mobiles that support 2G communication. Most
basic mobiles could avail this facility. Availing this service requires sending
a subscription message for it. Subscriptions are usually done from the same
mobile that requires these messages. Hence, the first message is charged and
the rest re based on the service scheme.
All of this is possible by
having a quality service scheme for customers. There nearly a million
subscribers to this type of service as of the recent surveys. A proper customer
care service is needed to maintain the satisfaction level. The LoveguruSMS
Customer Care representatives strive to keep the customers attracted.
One could also report to the customer care in case the messages are of wrong
intentions. The individual could also make use of the help message in case of
service problems.
A person could register a Complaint against LoveguruSMS in many
ways. Suppose the individual feels humiliated with the message and its content,
reporting could be done. The Help message option could be used in such cases.
Else the same could be done by contacting the consumer forums. LoveguruSMS
Complaint cell focuses on responding to most suggestions in a positive
manner with hospitality. With these facilities, the consumer is kept satisfied
and impressed by the quality of service.
I
am writing on consumer rights and other relevant topics related to consumer welfare.
I am handling a consumer forum to get
consumer complaints resolved. Many customer care centres do not respond like Customer
care
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